Frequently asked questions
Everything worth knowing before creating an account. Missing a question? Write to us.
The product
A technical analysis terminal that runs in your browser. It aggregates a dozen modules (Heikin-Ashi trend, supply and demand zones, structure, liquidity, volatility, economic calendar) and turns them into a readable trade plan: direction, entry, stop, three targets, position size.
The terminal, no: no order is ever sent to a broker. PIPSTER PRO computes and displays; the decision and the execution remain yours. Automated execution is sold separately, as the MT5 bot: a program you install in your own MetaTrader 5, which carries the terminal's plans to your account. One licence opens a single MetaTrader account, and the bot ships in journal mode — it sends nothing until you switch it over yourself.
Gold and metals, energy (WTI, Brent, natural gas), major and cross forex pairs, American, European and Asian indices, large US stocks, wheat and corn, major crypto assets. The Discovery plan covers gold, EUR/USD and Bitcoin; Pro and Elite open the whole list.
From professional feeds — OANDA for gold, forex, indices and energy, Coinbase for crypto assets, Twelve Data as a complement — with an automatic fallback to a public source if they are unavailable. The source in use is displayed next to the symbol at all times.
For the terminal, no: no software, no extension, no TradingView script. A recent browser is enough, on desktop, tablet or phone. Two add-ons do get installed, but both are optional: the Android app, and the MT5 bot for anyone who wants their own MetaTrader 5 to execute the plans.
The signals
It depends on the instrument and the timeframe, and it is displayed live in the terminal by the backtest module. We do not publish a marketing number: the computation runs on your settings, and the result is shown as is, including when it is unfavourable.
A signal validated on a closed candle never changes. The forming candle, however, moves by nature: a signal appearing mid-candle should be treated as provisional until it closes.
The confluence level of the signal: how many favourable conditions were met at the trigger (higher trend, trend strength, momentum, volume, session, dollar). A is the most complete context, C the most fragile.
Because in structural mode it sits beyond the last swing point, where the market would genuinely invalidate the scenario. A closer stop gets hit for nothing more often. Position size adjusts automatically to keep your risk in percent.
Account and billing
No, it has no time limit and requires no card.
Through Stripe Checkout. Card data never passes through our servers and is not stored by us.
At any time, from Account → Subscription. On a change, proration is automatic; on a cancellation, access stays open until the end of the paid period.
Yes, one account for one person, on as many devices as you like. Sharing an account between several people is not allowed.
From the Security tab of your account, or on request by email. Deletion erases your personal data and your preferences.